Staff Accounts That Give Control & Save Time

Give every team member exactly the tools they need—and nothing they don't. With three distinct access levels, your staff stay focused, your data stays secure, and your operations run smoother than ever.

Empower Your Team, Protect Your Business

When staff have access tailored to their role, everything becomes simpler. Frontline team members get quick, intuitive tools for customer interactions. Team leads can manage daily operations without overwhelm. Managers maintain full oversight with complete control. By giving everyone exactly what they need and removing unnecessary complexity you reduce errors, save training time, and keep your leisure centre running smoothly day after day.

All-or-Nothing Access

Generic systems give every staff member the same access level, creating security risks, overwhelming new hires, and slowing down your operations with unnecessary complexity.

Security Vulnerabilities

Every team member can access sensitive data, financial reports, and system settings.

Overwhelmed Staff

New hires face a confusing array of features they'll never use in their role.

Increased Training Time

You waste hours teaching temporary staff about features irrelevant to their duties.

Accidental Changes

A simple check-in mistake can lead to unintended booking modifications or cancellations.

Tiered Staff Accounts

Give every team member a streamlined experience with exactly the tools they need. From front desk check-ins to full managerial control, everyone works smarter with access designed for their role.

General Staff: Smooth Customer Interactions

Check customers in/out, process EPOS transactions, and view basic booking information—all through a clean, simple interface.

Team Leads: Daily Operational Control

Manage session availability, block bookings when needed, handle customer amendments, and oversee staff rotas.

Managers: Complete System Oversight

Full access to financial reports, system settings, staff account management, and strategic booking controls.

Role-Based Security

Protect sensitive data while ensuring every team member can perform their duties efficiently and confidently.

Three Tiers, Perfectly Balanced

Give every team member exactly what they need to excel in their role—nothing more, nothing less.

General Staff

Perfect for front desk, reception, and activity instructors

  • Customer check-in/out
  • EPOS transactions
  • View session bookings
  • Basic customer updates
Team Leads

Ideal for supervisors, head instructors, and department leads

  • All General Staff features
  • Block/unblock sessions
  • Manage availability
  • Customer booking amendments
  • Basic reporting
Managers

Complete control for centre managers and business owners

  • All Team Lead features
  • Full financial access
  • Staff account management
  • System configuration
  • Advanced analytics
  • Pricing & package control

SECURE. SIMPLE. EFFICIENT.

Give Your Team the Right Tools for Their Role

Stop wasting time on unnecessary training and security concerns. With Active Booking's tiered staff accounts, every team member gets a system that's perfectly tailored to their responsibilities. Frontline staff enjoy a streamlined interface for daily tasks, team leads manage operations without complexity, and managers maintain complete oversight. It's security through simplicity—protecting your data while empowering your people.

See Tiered Accounts in Action

Streamlined for Every Role

Each access level features a customised dashboard with only the relevant tools, reducing clutter and helping your team focus on what matters most.

Role-specific advantages:

  • Faster Onboarding: New staff learn their specific tools in minutes, not hours
  • Reduced Errors: Limited access means fewer accidental changes
  • Improved Security: Sensitive data stays where it belongs
  • Time Savings: No more searching through irrelevant features
  • Clear Responsibilities: Everyone knows exactly what they can do
  • Flexible Management: Change access levels as roles evolve
Explore Staff Features

Staff Accounts FAQ

Not yet. We understand the industry and who does what. This is a feature that is in the works.

In under two minutes. Simply enter the staff member's details, select their access level, and they'll receive login instructions. Temporary or seasonal staff can be set up just as quickly and deactivated when no longer needed.

Managers can quickly and simply add and remove access using their admin dashbaord. In a click of a button access can be updated.

Absolutely. All access levels work seamlessly on tablets and smartphones. General staff can check customers in from anywhere in your centre, team leads can manage availability on the go, and managers can review reports from any device.

Every action is logged with the staff member's name, time, and details. Managers can review activity reports to monitor performance, track changes, and maintain accountability across all access levels.

With one click, managers can deactivate any staff account. This immediately revokes all access while preserving their activity history for your records. Reactivate anytime if they return.

Ready to streamline your staff management?

Book a Demo

Give Your Team the Right Tools

Empower every staff member with access designed for their role. Reduce training time, improve security, and streamline operations with tiered staff accounts that actually make sense.

Start Streamlining Staff Access