Digital Waiver Management That Actually Works

Create your own custom waivers, collect digital signatures, and link everything to customer bookings automatically. Go paperless, stay compliant, and have every signed waiver instantly accessible when you need it.

From Paper Chaos to Digital Control

When waivers are digital, everything becomes simpler. Create your own custom waiver language, send it to customers automatically with their booking confirmation, and get legally valid digital signatures before they arrive. Every signed waiver is stored securely, linked to the customer's profile and booking, and accessible with one click. No more lost paperwork, no more frantic searching, no more compliance worries - just organised, accessible protection for your leisure centre.

Paper Waiver Chaos

Managing paper waivers means lost documents, compliance risks, frustrated customers, and hours wasted searching for signatures when you need them most.

Lost or Missing Waivers

Paper forms get misplaced, misfiled, or lost entirely, leaving you unprotected.

Check-In Delays

Customers arrive without signed waivers, causing queues and frustration at busy times.

Storage Headaches

Filing cabinets overflowing with paperwork that's difficult to search and organise.

Compliance Risks

Missing signatures or incomplete forms that don't meet legal requirements.

Digital Waiver Management

Custom waivers, digital signatures, automatic linking to bookings, and secure storage - all in one organised system designed specifically for leisure centres.

Custom Waiver Creation

Create your own waiver language with our easy editor or upload your existing forms.

Digital Signature Collection

Customers sign electronically before arrival using any device - computer, tablet, or phone.

Automatic Booking Linking

Every signed waiver is automatically linked to the customer's profile and booking record.

Instant Access & Compliance

Find any signed waiver in seconds with secure, organised digital storage.

Complete Waiver Management in Three Steps

From creation to signature to storage - everything organised and accessible.

Create Your Custom Waiver

Use our editor to create your waiver or upload your existing form. Set which sessions require signatures.

Collect Digital Signatures

Customers sign electronically when booking or via automated email reminders before sessions.

Access Instantly Anytime

Every signed waiver is stored securely and linked to customer bookings for instant access.

CUSTOM WAIVERS. DIGITAL SIGNATURES. TOTAL COMPLIANCE.

Stop Worrying About Lost Paperwork

Your waiver management shouldn't involve filing cabinets, lost documents, or check-in delays. With Active Booking's digital waiver system, you create custom waivers once, collect signatures electronically, and have every document organised and accessible. Customers sign before they arrive, eliminating queues at check-in. Every signature is linked to the correct booking and stored securely. When you need to access a waiver - for compliance, insurance, or any other reason - it's there in seconds, not buried in paperwork. It's the organised, compliant protection your leisure centre needs.

See Digital Waivers in Action

Everything You Need for Complete Waiver Control

Our digital waiver system gives you complete control over creation, collection, and storage while ensuring compliance and making life easier for both your team and your customers.

Comprehensive waiver features:

Custom Waiver Editor: Create your own waiver language or upload existing PDF forms
Session-Specific Waivers: Different waivers for different activities (swimming, climbing, fitness)
Digital Signature Collection: Legally valid electronic signatures on any device
Automatic Booking Linking: Every waiver linked to customer profile and specific booking
Automated Reminders: Email reminders for unsigned waivers before sessions
Check-In Alerts: Instant notification if a customer arrives without a signed waiver
Secure Digital Storage: All waivers stored securely with date/time stamps and IP records
Quick Search & Access: Find any waiver by customer name, booking date, or session type
Compliance Reporting: Export reports showing waiver status for all bookings
Multi-Language Support: Offer waivers in different languages if needed

Explore Waiver Features

Digital Waiver FAQ

Yes, electronic signatures are legally valid in the UK under the Electronic Communications Act 2000 and EU eIDAS regulation. Our system captures the signature, date, time, IP address, and a complete audit trail, providing strong evidence of consent.

Customers can sign during the booking process on your website or via email reminders sent before their session. They sign electronically using their mouse, finger, or stylus on any device - computer, tablet, or smartphone.

Staff get an instant alert at check-in if a customer hasn't signed. They can then have the customer sign on a tablet at reception before participating. The system makes it clear who still needs to sign so no one gets missed.

All signed waivers are stored securely for as long as you need them. We recommend keeping them for at least 7 years for liability purposes, and our system makes this easy with unlimited secure digital storage.

Yes. All you need to do is enter your waver infomation from your admin panel and this will be shown to users during the signing process.

Ready to go paperless with your waivers?

Book a Demo

Go Paperless with Your Waivers Today

Stop managing paper forms, lost documents, and check-in delays. Create custom waivers, collect digital signatures, and have every document organised and accessible with our complete digital waiver management system.